Privacy Policy

Introduction

At Besha Salon & Spa ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book an appointment or service
• Contact us through our website or email
• Sign up for our newsletter or promotional communications
• Create an account on our website
• Participate in surveys or promotions

This information may include:

• Full name
• Email address
• Phone number
• Appointment preferences and service history
• Payment information (processed securely by third-party payment processors)
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and manage your appointments and service requests
• Send you appointment confirmations and reminders
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Personalize your experience
• Analyze usage patterns and trends
• Prevent fraud and enhance security
• Comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:

• Payment processors
• Email service providers
• Website hosting providers
• Analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers and databases
• Regular security assessments
• Employee training on data protection
• Access controls and authentication

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

Opt-Out of Marketing

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email we send you, or by contacting us directly.

Data Deletion

You may request that we delete your personal information, subject to certain legal obligations that may require us to retain certain data.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites you do not want your online activities tracked. We currently do not respond to Do Not Track signals.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that are placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use cookies to remember your preferences, understand how you use our website, and improve your experience.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: